Privacy policy

Last Updated: 5/1/2025

At The Positivity Project Print Store, protecting your personal information is our priority. This Privacy Policy explains how we collect, use, and protect your data when you interact with our store.

1. Information We Collect

We collect personal information necessary for order fulfillment, including:

  • Name, email, shipping and billing addresses, phone number, and payment details.

  • Cookies and usage data to enhance your shopping experience.

2. How We Use Your Information

Your data is used only for:

  • Order Processing: To fulfill purchases and deliver products.

  • Customer Service: Responding to inquiries and assisting with purchases.

  • Marketing & Updates: Sending store news and promotions, only with your consent.

  • Security & Fraud Prevention: Ensuring safe transactions and detecting suspicious activity.

3. Data Retention Policy

We retain personal data indefinitely, unless you request its deletion. This allows us to maintain accurate order records and provide continued customer service. You may contact us at Privacy@posproject.org if you wish to request removal of your data.

4. Data Protection and Security

We implement industry-leading security measures:

  • SSL encryption to protect sensitive information.

  • Secure payment processing through Shopify—your credit card details are never stored on our servers.

  • PCI-DSS compliance to ensure safe handling of payment information.

5. Shopify Platform

Our store is hosted on Shopify, a trusted e-commerce platform.

  • Shopify securely stores data on encrypted servers behind a firewall.

  • If you complete a purchase using a direct payment gateway, Shopify encrypts and stores your payment information securely.

  • For more details, review Shopify’s Privacy Policy.

6. Automated Decision-Making & Profiling

Shopify may use automated systems for fraud prevention, risk assessment, and personalized recommendations. These processes help ensure secure transactions and improve customer experience. You can learn more about Shopify’s automated decision-making practices in their Privacy Policy.

7. Third-Party Services

We may use third-party providers to enhance services, including:

  • Payment gateways & analytics: To process secure transactions and improve customer experience.

  • External service providers: Some may be located in different jurisdictions, meaning your data may be subject to applicable laws of those regions.

  • Links to other websites: If you navigate away from our store, our Privacy Policy no longer applies.

8. Security Measures

To protect your personal data:

  • We implement AES-256 encryption for stored sensitive information.

  • We follow PCI-DSS industry standards for data protection.

  • While no method of transmission is 100% secure, we take every reasonable precaution to protect user data.

9. Cookies and Tracking

Cookies help improve your browsing experience. They allow us to:

  • Remember items in your shopping cart.

  • Analyze site traffic to optimize our store.

  • You can disable cookies in your browser settings, but doing so may affect site functionality.

10. Accessibility Statement

We are committed to ensuring that our website and services are accessible to all users, including those with disabilities. If you encounter any accessibility barriers while using our site, please contact us at Privacy@posproject.org, and we will work to address them promptly.

11. Compliance with U.S. Privacy Laws

We comply with:

  • California Consumer Privacy Act (CCPA) – You may request to access, modify, or delete your data.

  • Children’s Online Privacy Protection Act (COPPA) – We do not knowingly collect data from children under 13.

12. Your Rights & Choices

You have the right to:

  • Access and modify your personal data.

  • Opt out of marketing emails using the unsubscribe link in any email.

  • Request deletion of personal data, subject to legal obligations.

13. Changes to Our Policy

We reserve the right to update this policy. Any modifications will be posted on this page with an updated effective date.

14. Contact Us

For privacy concerns, accessibility requests, or data protection inquiries, reach out to: Privacy@posproject.org or
The Positivity Project

PO Box 87644

Fayetteville, NC 28304-7644